Exchange & Return Policy

Your Satisfaction is Our Priority

At AM07, we want you to love your home decor purchases. If you're not completely satisfied with your order, we offer hassle-free exchange and return options to ensure your shopping experience is as enjoyable as possible.

Eligibility

  • To be eligible for an exchange or return, items must be unused, in their original condition, and returned within [number] days of delivery.
  • Certain items, such as custom or personalized products, may not be eligible for return or exchange. Please refer to the product description for specific eligibility criteria.

How to Initiate an Exchange or Return

  1. Contact Us: If you wish to exchange or return an item, please contact our customer service team at info@am07.org or call us at +1 (346) 652-6616 to initiate the process.
  2. Provide Information: Please provide your order number and a brief description of the reason for the exchange or return.
  3. Return Authorization: Once your request is approved, we will provide you with a return authorization and instructions on how to return the item.
  4. Return Shipping: You are responsible for return shipping costs unless the return is due to a defect or error on our part.

Exchange Process

  • If you would like to exchange an item for a different size, color, or style, please follow the same steps outlined above.
  • Once we receive the returned item and verify its eligibility, we will process the exchange and ship the replacement item to you.

Refund Process

  • Upon receiving your returned item, we will inspect it to ensure it meets our return eligibility criteria.
  • If the return is approved, we will issue a refund to your original payment method within [number] business days.
  • Please note that shipping fees and any applicable taxes are non-refundable.

Contact Us

If you have any questions or need assistance with the exchange or return process, please don't hesitate to contact our customer service team:

  • Email: info@am07.org
  • Phone: +1 (346) 652-6616
  • Address: 14018 Pawnee Trails Drive, Cypress, Texas 77429, United States

Please review this Exchange & Return Policy carefully before initiating an exchange or return. We want to ensure that your experience with AM07 is seamless and enjoyable.